Frequently Asked Questions

Find answers to the most commonly asked questions about our products, shipping, returns, and more.

1. What types of jewellery do you sell?

We offer a wide range of trending and elegant jewellery including necklaces, earrings, rings, bracelets, and more. Every piece is carefully selected for quality and style.

2. Do you offer cash on delivery?

Yes! We offer Cash on Delivery (COD) for all orders within Pakistan.

3. How long does shipping take?

Delivery within Pakistan usually takes 3–7 business days. International shipping takes approximately 7–14 business days depending on your location.

4. What is your return policy?

We offer a 7-day return or exchange policy for unworn and unused items with original packaging. For more details, visit our Shipping & Return page.

5. Are your products hypoallergenic?

Most of our jewellery pieces are made from hypoallergenic materials suitable for sensitive skin. Material details are mentioned on each product page.

6. Do you ship internationally?

Yes! We ship worldwide. Shipping fees are calculated at checkout based on your location.

7. How can I track my order?

Once your order is shipped, you will receive a tracking number via email or SMS so you can monitor your delivery status.

8. How can I contact customer support?

You can reach us anytime at support@hirajewellerystore.com or through our Contact Us page. Our team is always ready to assist you!