Privacy Policy

At Hira Jewellery Store, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our store or place an order.

1. Information We Collect

We may collect the following types of information when you browse our store, create an account, or place an order:

• Personal details: Name, email address, phone number, shipping and billing address.
• Order details: Products purchased, order amount, date and time of purchase.
• Payment information: Processed securely by our payment providers. We do not store full card details on our servers.
• Technical data: IP address, browser type, device information, and pages visited.

2. How We Use Your Information

We use your information to provide you with a smooth and secure shopping experience, including:

• Processing and delivering your orders.
• Sending order confirmations, shipping updates, and support messages.
• Responding to your questions, requests, or complaints.
• Improving our website, products, and customer experience.
• Sending promotional emails and special offers (only if you have opted in).

3. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and to understand how you interact with our store. Cookies help us:

• Remember your preferences and items in your cart.
• Analyze website traffic and performance.
• Show relevant offers and products.

You can manage or disable cookies in your browser settings, but this may affect some features of our website.

4. Third-Party Services

We may share limited information with trusted third-party service providers who help us operate our store, such as:

• Payment gateways and processors.
• Shipping and courier partners.
• Email and marketing platforms.
• Analytics and website optimization tools.

These partners are only allowed to use your information as needed to provide services to Hira Jewellery Store and must keep it confidential.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. Sensitive information (such as payment details) is encrypted and processed through secure payment gateways.

6. Your Rights

You have the right to:

• Request access to the personal information we hold about you.
• Request correction or updating of your information.
• Request deletion of your information, where applicable.
• Opt out of marketing communications at any time.

To exercise any of these rights, please contact us at support@hirajewellerystore.com.

7. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can remove it.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with the revised date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Email: support@hirajewellerystore.com
Store Name: Hira Jewellery Store